Virtual Experience Associate (Work From Home) Job at Pro Talent HR, Chicago, IL

NjI4UTdCeUx3Zk1VT09PVFVSZnl2RkZTenc9PQ==
  • Pro Talent HR
  • Chicago, IL

Job Description

Company Description (Fully Remote Job)- Urgent Hiring

At Pro Talent HR, we specialize in empowering businesses with comprehensive HR solutions tailored to drive growth and success. From talent acquisition and employee development to payroll management and compliance, our expert team partners with organizations to streamline their HR processes and enhance their workforce strategies. We're dedicated to helping companies of all sizes optimize their human capital, ensuring that they not only meet but exceed their business objectives.

Role Description

This is a full-time remote role for a Customer Experience Associate at Pro Talent. 

Customer Service Associate Job Responsibilities:

Maintains customer relationship by responding to inquiries; documenting actions.

Customer Service Associate Job Duties:

  • Prepares for customer inquiries by studying products, services, and customer service processes.
  • Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
  • Records customer inquiries by documenting inquiry and response in customers' accounts.
  • Improves quality service by recommending improved processes; identifying new product and service applications.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes customer service and organization mission by completing related results as needed.

Customer Service Associate Skills and Qualifications:

Product Knowledge, Informing Others, Data Entry Skills, Organization, Analyzing Information , Verbal Communication, Reporting Skills, Managing Processes, Customer Focus, General Consulting Skills, Multi-tasking

Job Tags

Remote job, Full time, Work from home,

Similar Jobs

Cape Fox Corporation

Research Nurse Job at Cape Fox Corporation

 ...Job Title Research Nurse Concentric Methods is seeking an experienced Research Nurse to independently provide support services to satisfy the overall operational objectives of National Institute of Arthritis and Musculoskeletal and Skin Diseases (NIAMS) . The primary... 

CK National Recruiting

Class A Class A, B, C Drivers Job Job at CK National Recruiting

Class A Class A, B, C Drivers JobIndependent Owner Operator Drivers receive personalized interstate dispatching to guarantee maximum revenue potential. In addition to over-the-road transportation, additional responsibilities include on-site leadership of packing, inventorying... 

First Page Sage, LLC

Specialist Writer Job at First Page Sage, LLC

Description: First Page Sage is the thought leader in SEO and a pioneer in AIO (AI Optimization). Weve spent over a decade helping companies grow through Thought Leadership marketingand now were expanding our focus to holistic business strategy. Our clients come to... 

Hanna Interpreting Services LLC

Russian Interpreter Job at Hanna Interpreting Services LLC

 ...Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve as a freelance interpreter or translator. Our mission is to bridge the communication gap for those in need through... 

CMC

Safety Coordinator Job at CMC

 ...training and support from your team that you need to excel in your role and reach your full potential. What You'll Do Ensure safety programs are compliant (Injury Illness Prevention, Hazard Identification, Hazard Control and Correction, CMC safety regulations, policies...