Job Description

Job Description and Duties

Under the direction of the Staff Services Manager II (SSM II), Quality Assurance Monitoring & Reimbursement (QAM&R) Bureau Chief, the Staff Services Manager I (SSM I) will provide supervision and direction to Staff Services Analysts/Associate Governmental Program Analysts (SSAs/AGPAs) staff that conduct monitoring activities of the quality assurance (QA) activities performed by county QA staff at the local level, as well as develop and monitor methodologies and activities to ensure quality assurance and program integrity.

• Staff Services Manager I (Supervisory) / Supervisor I - Title change effective January 1, 2026.

For more information, visit the CalHR website.  Generalist Class Consolidation – CalHR

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You will find additional information about the job in the .

Working Conditions

This work location is very convenient!  The CDSS is located two blocks from the light rail and public transportation: within walking distance to the State Capitol, parks, restaurants, farmer’s markets and the Golden 1 Arena. Our building has easy access to I-5, Highway 50, and Highway 80.

This position is eligible for  hybrid work  in accordance with the Governor’s and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time.  The incumbent  will  be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies.  The successful candidate must reside in California upon appointment. The successful candidate must reside in California upon appointment.

Please note: Regular commute is not compensable.

Special Requirements

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

A Statement of Qualifications (SOQ) must be submitted with the state application. The SOQ should not exceed two pages, in 12-point font, and address the questions below. The Statement of Qualifications (SOQ) are read and serves as a documentation of your ability to present information clearly and concisely in writing.

Statement of Qualifications:
1) Please describe how your experience, education, and training qualify you to perform the duties of the position.
2) Please speak to your leadership skills and how you will lead a diverse group of individuals.
3) Describe your experience collaborating with and presenting information to diverse stakeholders.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to exercise initiative, good judgment, honesty, and make timely decisions while maintaining  positive and trusting working relationships

• Ability to understand and interpret program policies and regulations.

• Ability to plan, organize, communicate, and adapt to changing assignments and priorities, and work  effectively under pressure to meet deadlines

• Experience working in a team environment as a coach, mentor, and in a leadership capacity

• Knowledge and understanding or willingness and ability to learn CDSS organization, business  program areas, technology, and processes.

• Experience gathering, identifying, and analyzing business, functional, and technical business  requirements.

• Experience using Microsoft Office Suite, MS Teams, and SharePoint.

Benefits

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.
  • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
  • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
  • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Benefit information can be found on the website and the website.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable for additional information on the length and percentage of reductions.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

Job Tags

Permanent employment, Full time, Temporary work, Work at office, Local area, Remote work,

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