Job Description
We are seeking a Salesforce Administrator with 3 5 years of experience to support our growing internal Salesforce team. This role focuses on maintaining and optimizing existing Salesforce functionality, particularly within Experience Cloud, and supporting a large-scale data migration initiative across hundreds of offices nationwide.
Key Responsibilities
- Maintain and modify existing Flows and automation; no new trigger development required.
- Perform data quality checks and ensure integrity across Salesforce objects.
- Manage user access, security settings, and permission sets.
- Support reporting and dashboard creation based on the Salesforce data model.
- Collaborate with internal stakeholders including customer support, developers, and business leads.
- Assist with Experience Cloud portals (Customer, Partner, Employee Intranet, Account Management).
- Participate in triage and support for Salesforce-related issues.
- Work closely with Solution Architect and VP of Product on day-to-day operations and iterative requirement gathering.
Project Scope
- Support a nationwide CRM migration: 3,000 offices, migrating 50 every 2 4 weeks.
- Help implement strategic changes identified by Nextek leadership.
- Contribute to the full lifecycle of Salesforce development and deployment.
Must-Have Skills
- 3+ years of Salesforce Administration experience.
- Strong understanding of Salesforce, preferred if they have used Experience Cloud and Salesforce Core but not required
- Familiarity with Flow, and Salesforce Data
- Ability to work independently with minimal hand-holding.
- Excellent communication and patience in a collaborative, iterative environment.
- Salesforce Certified Platform Administrator certification preferred
Soft Skills
- Strong initiative and ability to take ownership.
- Strategic thinking and problem-solving mindset.
- Excellent communication and collaboration skills.
- Patience and adaptability in a fast-paced, evolving environment.
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