Job Description

We are seeking a Salesforce Administrator with 3 5 years of experience to support our growing internal Salesforce team. This role focuses on maintaining and optimizing existing Salesforce functionality, particularly within Experience Cloud, and supporting a large-scale data migration initiative across hundreds of offices nationwide.

Key Responsibilities

• Maintain and modify existing Flows and automation; no new trigger development required.
• Perform data quality checks and ensure integrity across Salesforce objects.
• Manage user access, security settings, and permission sets.
• Support reporting and dashboard creation based on the Salesforce data model.
• Collaborate with internal stakeholders including customer support, developers, and business leads.
• Assist with Experience Cloud portals (Customer, Partner, Employee Intranet, Account Management).
• Participate in triage and support for Salesforce-related issues.
• Work closely with Solution Architect and VP of Product on day-to-day operations and iterative requirement gathering.

Project Scope

• Support a nationwide CRM migration: 3,000 offices, migrating 50 every 2 4 weeks.
• Help implement strategic changes identified by Nextek leadership.
• Contribute to the full lifecycle of Salesforce development and deployment.

Must-Have Skills

• 3+ years of Salesforce Administration experience.
• Strong understanding of Salesforce, preferred if they have used Experience Cloud and Salesforce Core but not required
• Familiarity with Flow, and Salesforce Data
• Ability to work independently with minimal hand-holding.
• Excellent communication and patience in a collaborative, iterative environment.
• Salesforce Certified Platform Administrator certification preferred

Soft Skills

• Strong initiative and ability to take ownership.
• Strategic thinking and problem-solving mindset.
• Excellent communication and collaboration skills.
• Patience and adaptability in a fast-paced, evolving environment.

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