Company: Oak Street Health
Title: Sales Call Center Representative
Role Description:
This role is for a talented and competitive Sales Call Center Representative who wants to start a career with a rapidly growing company. This role plays an important role in achieving our ambitious patient acquisition and revenue growth objectives by working as a Sales Call Center Representative.
Check out this pamphlet for a sneak peek into the life of a Sales Call Center Representative at Oak Street!
Core Responsibilities:
Contact and qualify prospective patients
Understand patient needs and requirements and articulate Oak Street's unique proposition
Understand Medicare Basics and insurance (or be coachable)
Schedule initial doctor's appointments with new patients and achieve daily/weekly/monthly quotas
Other duties, as assigned
What are we looking for?
Entry level sales or customer service experience is a plus
Comfortable in a base + bonus salary structure
Proficient with learning new technology and communication tools
Experience working with, Salesforce.com, or similar CRM is preferred
Excellent listening and communications skills
Ability to multitask, prioritize, and manage time effectively
Coachable and a desire to learn a new industry
High School diploma or equivalent required; undergraduate degree preferred
US work authorization
Someone who embodies being 'Oaky'
What does being 'Oaky' look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.
Oak Street Health Benefits:
Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
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