Job Description

Role Summary:

A seasoned Hyper Automation Program Manager to lead enterprise-wide automation initiatives with a strong emphasis on document-centric automation . This role combines technical leadership , Agile delivery , and program management to drive scalable automation solutions. The ideal candidate will have hands-on experience with Automation Anywhere 360 (AA360) , Intelligent Document Processing (IDP) platforms, AI/ML technologies , and a proven ability to design and implement automation pipelines and strategies across diverse business functions.

Key Responsibilities:

Program Management & Delivery

• Lead the end-to-end delivery of hyper automation programs, ensuring alignment with strategic business objectives.
• Coordinate with internal teams and client stakeholders to ensure seamless execution.
• Establish and manage program governance, delivery roadmaps, and performance KPIs.

Automation Strategy & Pipeline Development

• Define and implement a scalable automation pipeline strategy , covering intake, prioritization, development, testing, deployment, and support.
• Standardize automation lifecycle processes.

Stakeholder & Change Management

• Serve as the primary liaison between business and technical teams, ensuring stakeholder alignment and satisfaction.
• Conduct executive briefings, solution demos, and workshops to communicate progress and value realization.
• Manage change effectively across impacted business units and functions.

Agile Delivery Leadership

• Act as Agile Delivery Lead for automation squads.
• Track sprint metrics, manage backlogs, and drive team performance.

Technology Enablement

• Experience in implementing automation solutions using AA360 , IDP platforms (e.g., Document Automation, Base64.ai), and AI/ML services .
• Integrate cognitive services and AI models into document automation workflows.

Innovation & Thought Leadership

• Stay current with emerging technologies in hyper automation, AI, and digital transformation.
• Identify new opportunities for automation and drive innovation across the enterprise.
• Mentor and upskill team members on new tools and methodologies.

Required Qualifications:

• 10 12 years of experience in automation and digital transformation roles.
• Proven experience managing large-scale automation programs in client-facing environments.
• Hands-on (preferred) expertise with Automation Anywhere 360 (AA360) and IDP platforms .
• Exposure to AI/ML platforms (e.g., Azure AI, Google Cloud AI, OpenAI) and their integration into automation workflows.
• Experience in designing and implementing automation pipelines and strategies .
• Strong understanding of Agile methodologies; Scrum Master certification is a plus.
• Excellent communication, stakeholder management, and leadership skills.
• Familiarity with DevOps practices and automation lifecycle management

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