RPA Program Manager/Project Manager Job at Cortex consultants LLC, San Diego, CA

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  • Cortex consultants LLC
  • San Diego, CA

Job Description

Role Summary:

A seasoned Hyper Automation Program Manager to lead enterprise-wide automation initiatives with a strong emphasis on document-centric automation . This role combines technical leadership , Agile delivery , and program management to drive scalable automation solutions. The ideal candidate will have hands-on experience with Automation Anywhere 360 (AA360) , Intelligent Document Processing (IDP) platforms, AI/ML technologies , and a proven ability to design and implement automation pipelines and strategies across diverse business functions.

Key Responsibilities:

Program Management & Delivery

  • Lead the end-to-end delivery of hyper automation programs, ensuring alignment with strategic business objectives.
  • Coordinate with internal teams and client stakeholders to ensure seamless execution.
  • Establish and manage program governance, delivery roadmaps, and performance KPIs.

Automation Strategy & Pipeline Development

  • Define and implement a scalable automation pipeline strategy , covering intake, prioritization, development, testing, deployment, and support.
  • Standardize automation lifecycle processes.

Stakeholder & Change Management

  • Serve as the primary liaison between business and technical teams, ensuring stakeholder alignment and satisfaction.
  • Conduct executive briefings, solution demos, and workshops to communicate progress and value realization.
  • Manage change effectively across impacted business units and functions.

Agile Delivery Leadership

  • Act as Agile Delivery Lead for automation squads.
  • Track sprint metrics, manage backlogs, and drive team performance.

Technology Enablement

  • Experience in implementing automation solutions using AA360 , IDP platforms (e.g., Document Automation, Base64.ai), and AI/ML services .
  • Integrate cognitive services and AI models into document automation workflows.

Innovation & Thought Leadership

  • Stay current with emerging technologies in hyper automation, AI, and digital transformation.
  • Identify new opportunities for automation and drive innovation across the enterprise.
  • Mentor and upskill team members on new tools and methodologies.

Required Qualifications:

  • 10 12 years of experience in automation and digital transformation roles.
  • Proven experience managing large-scale automation programs in client-facing environments.
  • Hands-on (preferred) expertise with Automation Anywhere 360 (AA360) and IDP platforms .
  • Exposure to AI/ML platforms (e.g., Azure AI, Google Cloud AI, OpenAI) and their integration into automation workflows.
  • Experience in designing and implementing automation pipelines and strategies .
  • Strong understanding of Agile methodologies; Scrum Master certification is a plus.
  • Excellent communication, stakeholder management, and leadership skills.
  • Familiarity with DevOps practices and automation lifecycle management

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