Job Description

Overview

This position's work location is remote with occasional time onsite as needed. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).

We are seeking a dedicated and organized Program Administrator for PA Education to join our team. This role is integral to the support and development of educational programs for Physician Assistants (PAs) and involves a variety of administrative and coordination tasks. The ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for educational program management. The Education Program Administrator will be a key member of the DFCI PA administrative support staff and will provide back-up to other team members when necessary. The Program Administrator will work collaboratively with clinical and administrative faculty and staff, and must maintain exceptional customer service.

Under moderate supervision, the Program Administrator I provides operational and administrative support to the program. The Program Administrator I coordinates programs to ensure that implementation and prescribed activities are carried out following specified objectives. The Program Administrator I serves as program liaison for the department, community advisors, partners, and stakeholders. This role supports the preparation of program reports by gathering and organizing data. For all of these, the work still requires the application of well-established techniques, procedures, or standards.

PA Education

• PA Grand Rounds and other conferences: manage accreditations, coordinate logistics (room bookings, food orders, zooms), track and manage budgets related to these events
• PA Fellowship: assist in recruiting and onboarding new Fellows, serve as administrative point of contact for current Fellows, maintain and update the PA Fellowship website, support the PA Fellowship Director
• Student Coordination: collaborate with the PA student coordinator to manage student onboarding, process payments from schools, and create and maintain school affiliations
• Oversee the pre-PA shadowing program
• Work with the PA ACLS/BLS manager to track RQI and ACLS HealthStream compliance; schedule skills sessions and manage CME accreditations
• Oversee the management and adherence to the PA CME Policy
• Support and contribute to future initiatives

PA Program

• Provide back up support for the PA Program Administrative Assistants and PA Program Administrative Director

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Responsibilities

• Provides operational and administrative support in the development and implementation of program functions.Staffs program meetings including preparing agendas, generating minutes, following up on action items and supporting related program initiatives and projects.
• May be responsible for maintaining program databases, collecting, and analyzing data, and preparing reports to track program progress and outcome.
• Serves as a central point of contact between staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters.
• Assists with planning and execution of seminars, meetings, and special projects.
• Triage inquiries and provide general problem resolution related to program with appropriate level of urgency.
• Maintains and manages processes associated with varied programs, projects, and events.
• Prepares documents such as correspondence, reports, presentations, packets.
  May be responsible for promoting the program through various channels such as social media, email newsletters or community outreach efforts.
• Keeps all members of the team up to date with relevant program information.
• May monitor budget, track expenditures/transactions, and handle financial administration projects as it pertains to the program.May work on special assignments and projects as needed.

Qualifications

• High School Diploma required.  Bachelor’s degree preferred.
• 3 years of experience working in a medical, customer service, or academic setting preferred

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Strong written and oral communication skills.
• Proficient knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe.
• Knowledge of trends, issues, and accepted practices relevant to the position.
• Excellent attention to detail skills.
• Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Must possess the ability to problem solve with minimal guidance, maintain confidentiality, and pay attention to detail.
• Excellent ability to organize, prioritize and follow-through.
• Ability to apply independently a wide variety of policies/ procedures where specified guidelines may not exist.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)

$29.00/hr - $36.00/hr

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

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