Print Support Specialist Job at SGS Consulting, Illinois

NVcwUzRCeU96ZlVjTStLWVVCcjB1RlZU
  • SGS Consulting
  • Illinois

Job Description

Job Responsibilities:

  • Daily support of network and workstation printers
  • Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
  • Escalates problems to a technician as necessary
  • Keeps the customer up to date on the progress of problem resolution  
  • Provides end users with detailed remote access knowledge and documents complete trouble shooting information
  • Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
  • Responsible for on-site hardware & consumables inventory
  • Responsible for printer procurement as required by the customer
  • Responsible for printer hot swap inventory
  • Documents and reports all fleet meter reads
  • Maintains printer fleet tools/databases

Skills:

  • Will be responsible for printer installs, moves, toner delivery, and some basic printer triage
  • IT Help Desk Support experience (application & hardware support)
  • Technical Training & Certifications: HP Certifications

Education/Experience:

  • High School Diploma (or equivalent) with additional education preferred

Job Tags

Remote work,

Similar Jobs

UMass Memorial Health

ED Tech - 36 hours, Evenings Job at UMass Memorial Health

 ...important part, every day. Under the direction and supervision of the Registered Nurse, the ED Technician assists the nursing staff in the care of patients. The ED Tech is responsible for performing a variety of direct and indirect patient care activities as delegated... 

International Society of Arboriculture

Arborist Job at International Society of Arboriculture

 ...Arborist Location: Waukesha, WI Salary: $51,30.50126.12 - $59,622 This is a skilled position that performs a variety of forestry duties on all trees located on city properties including boulevards, parkways and parks. Schedule: 7:00am - 3:... 

Black & Veatch Family of Companies

Lineman - Leadman Job at Black & Veatch Family of Companies

 ...Generation Maintenance Electrician State Electrical License Minimum Qualifications At least 4 years working experience as a lineman or equivalent combination of education and experience in an industrial construction setting. Strong working knowledge of the... 

First Mutual Holding Co.

Temporary Recruiter Job at First Mutual Holding Co.

 ...important part of the HR Team, primarily focused on the full-cycle recruiting process. Works with hiring managers to post job openings, monitors...  ...performed in an office setting 3 days a week and 2 working from home, with typical work hours being 8.30a through 5.15p.... 

Department of State Hospitals

Rehabilitation Therapist-Metropolitan State Hospital-Metropolitan-Various Job at Department of State Hospitals

 ...Job Description and Duties METROPOLITAN STATE HOSPITAL- Located in Norwalk, Los Angeles County This advertisement is posted until filled and is for multiple vacancies. Applications will be reviewed on the 1st and 15th of each month, and selections can be made. However...