Print Support Specialist Job at SGS Consulting, Illinois

NVcwUzRCeU96ZlVjTStLWVVCcjB1RlZU
  • SGS Consulting
  • Illinois

Job Description

Job Responsibilities:

  • Daily support of network and workstation printers
  • Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
  • Escalates problems to a technician as necessary
  • Keeps the customer up to date on the progress of problem resolution  
  • Provides end users with detailed remote access knowledge and documents complete trouble shooting information
  • Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
  • Responsible for on-site hardware & consumables inventory
  • Responsible for printer procurement as required by the customer
  • Responsible for printer hot swap inventory
  • Documents and reports all fleet meter reads
  • Maintains printer fleet tools/databases

Skills:

  • Will be responsible for printer installs, moves, toner delivery, and some basic printer triage
  • IT Help Desk Support experience (application & hardware support)
  • Technical Training & Certifications: HP Certifications

Education/Experience:

  • High School Diploma (or equivalent) with additional education preferred

Job Tags

Remote work,

Similar Jobs

SOSi

Call Agent Job at SOSi

 ...be taking calls, in a ready state to take calls, after call work, 30-minute pre-shift, or directly involved in coaching or training. Call Agents...  ...Additional Information WORK ENVIRONMENT Work is at home Requires periods of non-traditional hours including... 

Music Ministry International

Director of Music Pianist Keyboardist or Organist Job at Music Ministry International

 ...The successful candidate for this position will be a 1099 contractor with Music Ministry International and be responsible for the following: 1.0. BACKGROUND. It is incumbent upon Commanding Officers (COs) to have a CRP which accommodates the religious needs and rights... 

Department of State Hospitals

Rehabilitation Therapist-Metropolitan State Hospital-Metropolitan-Various Job at Department of State Hospitals

 ...Job Description and Duties METROPOLITAN STATE HOSPITAL- Located in Norwalk, Los Angeles County This advertisement is posted until filled and is for multiple vacancies. Applications will be reviewed on the 1st and 15th of each month, and selections can be made. However... 

MedQuest Associates LLC

Diagnostic Mammography Technologist I Job at MedQuest Associates LLC

Overview: Are you a diagnostic mammography technologist looking to make a difference in healthcare? Look no further! MedQuest Imaging, a trusted partner of Novant Health, is seeking dynamic individuals to join our innovative team. Were a premier manager of outpatient... 

PAM Health Specialty Hospital of Tulsa

Charge Nurse (RN) FT Days | Tulsa LTACH - PAM Health Specialty Hospital of Tulsa - Tulsa, Oklahoma, United States Job at PAM Health Specialty Hospital of Tulsa

 ...The Charge Nurse serves as a clinical and leadership resource and role model for the staff. Qualifications ~ RN License in the state you are applying ~ Current BLS certification ~ Current ACLS certification is preferred initially and required after 90 days of...