About Us
We are a U.S.-based company that partners with organizations relying on Worklio , a comprehensive platform for managing payroll, taxes, HR, and compliance. Our support team ensures a smooth experience for our partners by providing onboarding assistance, payroll processing guidance, tax support, and general platform expertise.
Role Overview
As a Payroll and Customer Support Representative , you will play a critical role in supporting our partners with platform-related inquiries, U.S. payroll issues, and complex support scenarios. You'll assist users, resolve tickets, and escalate technical concerns to our DevOps team when required. This role requires expertise in U.S. payroll operations and the ability to communicate effectively with our clients.
Key Responsibilities
Requirements
✅ CPP or SHRM certification (required)
✅ 5+ years of experience in U.S. payroll operations or support
✅ In-depth knowledge of U.S. payroll tax regulations (federal, state, local)
✅ Excellent English communication skills (written and verbal)
✅ Strong troubleshooting and documentation abilities
✅ Availability to work standard U.S. business hours , with some flexibility
Preferred Qualifications
What We Offer
✔ Competitive salary
✔ Remote work flexibility
✔ Comprehensive training on our platform and processes
✔ Supportive global team environment
✔ Long-term career growth in payroll and HR technology
Apply Today — Join our mission to simplify payroll, tax, and compliance for organizations across the U.S.
...covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.+ Additional options for dental and vision benefits, life and disability...
...interior building products, is looking for talented, enthusiastic sales professionals who love to build relationships, promote great... ...qualifications include: Previous experience with steep slope roofing Specific industry knowledge, including both familiarity with...
...newbies modern trading tools and help them develop in the direction of cryptotrading. We are currently looking for a Junior Crypto Trader, a novice specialist who is ready... ...develop in a new field, even if I have no experience. He knows how to work carefully and accurately...
...embracing integrity, mutual respect, innovation, service, sustainability, and financial strength. Position Overview The Loader Operator will be responsible for keeping the bins full and maintain loader and conveyers. Wage Range: $20 to $24 per hour dependent on...
...Responsibilities Team Introduction: TikTok Design Team is to provide first-class user experience for hundreds of... ...more barriers, and build bridges between people. We are an international design team with Product Designer, Creative Designer, Visual Designer, Content...