Job Description

Req ID: 339840

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Packaging Engineer to join our team in Remote, México (MX-MEX), Mexico (MX).

Packaging Engineer

NTT Data Services is seeking a skilled and detail-oriented Packaging Engineer with expertise in MSI Package Builder, SCCM, Intune, Microsoft Application Virtualization (App-V), and PowerShell and VBScript scripting. As a key member of our IT team, you will be responsible for designing, testing, and deploying software packages using advanced packaging technologies. Your proficiency in these tools will contribute to the reliable and efficient distribution of applications across our organization's IT landscape.

Principal Accountabilities:

• Design, create, and test software packages using MSI Package Builder, ensuring compatibility and adherence to organizational standards.
• Utilize SCCM and Intune for software distribution, application deployment, and patch management, optimizing the desktop environment.
• Implement and manage Microsoft Application Virtualization (App-V) for virtualized application delivery, ensuring seamless integration with end-user systems.
• Develop PowerShell scripts to automate and streamline packaging processes, enhancing efficiency and reducing manual efforts.
• Collaborate with application owners, IT teams, and stakeholders to gather requirements and understand software deployment needs.
• Troubleshoot and resolve issues related to application packaging, working closely with support teams and end-users.
• Maintain an updated library of software packages, ensuring compliance with security and compliance standards.
• Stay informed about emerging technologies and trends in application packaging, including MSIX and APPX and evaluate their applicability to improve packaging processes.
• Evaluates, engineers, tests, recommends, and implements secure infrastructures.
• Acts as a resource for system escalation issues.
• Documents platform standards and processes for ongoing operations.
• Gathers business requirements for system design and validates recommended solutio n for Change Management.
• Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software.
• Performs root cause analysis on failed components and implements corrective measures.
• Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions.
• Responsible for following company specific systems engineering standards.
• Executive support technical escalations
• RCA for high severity issue, CRQ Deployments during weekends and holidays.
• On Call Support: shift for all required work and done during weekends.
• Provide Technical Documentation and training to L1 and Service desk.

Qualification

• Official Microsoft Product Certification is a plus
• Bachelor's Degree in Computer Science/Information System or equivalent knowledge is plus
• Possess 5/10 years of relevant professional experience or equivalent combination of education/experience.
• Proven experience as a Packaging Engineer with expertise in MSI Package Builder, SCCM, App-V, PowerShell, and VBScript.
• In-depth knowledge of Windows operating systems and desktop management tools.
• Experience with MSIX packaging and deployment.
• Strong scripting skills, particularly in VBScript, for automation of packaging processes.
• Proficiency in SCCM for software distribution, application deployment, and patch management.
• Familiarity with Microsoft Application Virtualization (App-V) for virtualized application delivery.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills, with the ability to collaborate in a team-oriented environment.

“This position requires a valid Canadian Security Clearance. Candidates can be guided through the application process for this clearance but must successfully obtain the clearance in order to fill the position.”

#LI-LATAM

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at  us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

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