Job Description

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

• Operational Oversight: Ensure smooth and efficient daily operations across clinical and administrative functions, always prioritizing patient care and provider needs.
• Strategic Leadership: Partner with the Division Head to drive division-wide goals, process improvements, and workflow optimization initiatives.
• Scheduling Management: Manage Cadence and/or Optime scheduling for physicians and APPs, including Epic schedule creation, template optimization, and urgent appointment access.
• Team Leadership: Inspire and guide administrative team members, fostering a culture of inclusivity, continuous learning, and shared purpose.
• Project Management: Lead division and institute-level projects, including provider onboarding and the implementation of new procedures and protocols.
• Cross-Functional Collaboration: Serve as a key liaison with scheduling analysts, ambulatory practices, ABS, outpatient procedure locations, PAC, IT, facilities, medical staff, revenue cycle teams, and external partners.
• Innovation & Growth: Restructure workflows and implement forward-thinking solutions that enhance opportunities for both patients and providers.

• Be part of a mission-driven organization dedicated to improving lives through compassionate, high-quality care
• Lead a growing division with the opportunity to shape its future and impact patient and provider experiences
• Collaborate with a dedicated team of healthcare professionals in a supportive and innovative environment
• Applicants with unique skillsets and experience are encouraged to apply.

3-5 years or equivalent combination of education and experience

Bachelor’s degree preferred

•              Strong knowledge of Epic systems, particularly Cadence and Optime

•              Demonstrated commitment to patient-centered care and provider support

•              Proven success in process improvement, team leadership, and project execution

•              Excellent communication, organizational, and interpersonal skills

•              Ability to travel between practice sites as needed (approx. 15%)

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