Job Description
About the Role
We are seeking a confident and motivated Junior Call Centre Associate to support customer outreach, engagement, and campaign activities across marketing initiatives. This entry-level role is ideal for someone looking to develop communication, customer service, and marketing skills within a fast-paced call centre environment.
Key Responsibilities:
- Handle inbound and outbound calls related to marketing campaigns and promotions
- Communicate brand messaging clearly and professionally to customers
- Build positive relationships with customers and address enquiries effectively
- Support lead generation, appointment setting, and customer follow-ups
- Accurately record customer interactions and update internal systems
- Collect customer feedback and contribute to campaign reporting
- Work collaboratively with the wider marketing and customer service teams
- Maintain a high standard of professionalism and call quality
What We’re Looking For:
- A positive, confident, and professional attitude
- Strong verbal communication and active listening skills
- Willingness to learn and take on new challenges
- Comfortable working in a fast-paced call centre environment
- Reliable, punctual, and self-motivated
- No previous experience required, full training provided
Benefits:
- Comprehensive training and ongoing coaching
- Clear progression opportunities into senior call centre, marketing, or leadership roles
- Supportive and collaborative team environment
- Exposure to real-world marketing campaigns and customer engagement strategies
If you’re eager to build your communication skills and grow within a dynamic marketing team, we encourage you to apply.
Job Tags
Full time,