COMPANY OVERVIEW:
At Village Realty OBX, we offer an extensive selection of Outer Banks vacation rentals tailored to meet every need and desire. From stunning oceanfront properties and cozy condos to pet-friendly and newly listed rentals, our diverse portfolio ensures you find the perfect home away from home. With over 40 years of experience in providing exceptional hospitality and local knowledge, we guarantee a memorable vacation.
POSITION SUMMARY:
As a Guest Services Agent at Village Realty, you will be the face of our company, providing exceptional customer service to our valued guests. Your role will involve answering inquiries, troubleshooting issues, and ensuring that our guests have a seamless and enjoyable experience throughout their stay. You will utilize available system resources to provide answers to common questions, troubleshoot common guest concerns and property issues, and maintain a working knowledge of all software and systems used in the guest services environment.
The ideal candidate will be detail-oriented, organized, and able to remain calm and empathetic in all situations. You will collaborate with our property management team to maintain accurate and up-to-date information about our properties and communicate any updates or changes to our guests in a timely manner.
RESPONSIBILITIES:
QUALIFICATIONS:
COMPENSATION & BENEFITS:
Hourly Rate: $18 - $20
Benefits
Schedule
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