Front Desk Representative Job at Gastro Health, Cincinnati, OH

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  • Gastro Health
  • Cincinnati, OH

Job Description

Gastro Health is seeking a Full-Time Front Desk Representative to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

  • A great work/life balance
  • No weekends or evenings – Monday thru Friday
  • Paid holidays and paid time off
  • Rapidly growing team with opportunities for advancement
  • Competitive compensation
  • Benefits package

Duties you will be responsible for:

  • Greet patients in a pleasant and timely manner.
  • Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver's license, or equivalent ID, & maintain insurance information.
  • Verify registration forms are complete & obtain referring physician & primary physician information.
  • Ensure the patient has a current referral on the date of service. Obtain referral if necessary.
  • Verify insurance benefits and eligibility prior to office visits & procedures.
  • Collect all applicable co-payment, coinsurance, deductible, or outstanding balances from the patient & post all payments collected.
  • Ensure the time-of-service batch is balanced and closed daily.
  • Research & assist patients with questions regarding balances including collecting applicable payments.
  • Maintains cleanliness and neatness of lobby/reception area including stocking of business cards.
  • Other duties as assigned.

Minimum requirements:

  • H.S. Diploma or equivalent Required
  • College Degree Certification/License *desirable •
  • 2+ years' experience in medical practice or a similar setting

We offer a comprehensive benefits package to our eligible employees:

  • Medical 
  • Dental 
  • Vision 
  • Spending Accounts 
  • Life / AD&D 
  • Disability 
  • Accident 
  • Critical Illness 
  • Hospital Indemnity 
  • Legal 
  • Identity Theft 
  • Pet 
  • 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees 
  • Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Interested in learning more? Click here ( to learn more about the location.

Gastro Health, LLC is the largest gastroenterology multi-specialty group in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!

Job Tags

Full time, Work at office, Local area, Monday to Friday, Afternoon shift,

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