Job Description

We are looking to fill a Remote long-term Contract role as Dynamics Developer

Mode of Interview: Webcam/ In Person

Work Arrangement: Remote

Work Location: Remote

Shift: EST

Required Skills & Qualifications:

• 5 years of experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape
• 3 years of experience configuring Dynamics 365 Customer Service functionality including Omnichannel, Unified Routing, etc.
• Deep understanding of Dynamics 365 CE capabilities including Dynamics 365 Customer Service, including customization, configuration and user management
• Strong knowledge of Contact Center applications (e.g., Telephony & IVR based solutions), self-service web portals, and native mobile applications.
• Adv. knowledge of Dynamics 365 CE functionalities and successful delivery of 2+ Dynamics CE implementations for high volume contact centers.
• Hands-on experience with integrating Dynamics 365 CE with back-office systems (e.g., ERP) and payment gateways.
• Familiarity with Agile development methodologies.
• Proficient in Microsoft Office 365 suite (Teams, Word, Excel, PowerPoint) and Microsoft ADO Testing Module.
• Bachelor's degree in business management or information systems.
• Dynamics 365 Fundamentals (MB-910).
• Microsoft Power Platform + Dynamics 365 Core (MB-200).
• Power Platform App Maker Associate (PL-100).
• Dynamics 365 Customer Service Functional Consultant Associate (MB-230).
• Power Platform Developer Associate (PL-400)
• Power Platform Functional Consultant Associate (PL-200).
• Dynamics 365 + Power Platform Solution Architect Expert (PL-600).
• MS Dynamics Fast Track recognized architect.
• Microsoft Most Valuable Professional (MVP) recognized.

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