Job Description

We are looking to fill a Remote long-term Contract role as Dynamics Developer

Mode of Interview: Webcam/ In Person

Work Arrangement: Remote

Work Location: Remote

Shift: EST

Required Skills & Qualifications:

5 years of experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape
3 years of experience configuring Dynamics 365 Customer Service functionality including Omnichannel, Unified Routing, etc.
Deep understanding of Dynamics 365 CE capabilities including Dynamics 365 Customer Service, including customization, configuration and user management
Strong knowledge of Contact Center applications (e.g., Telephony & IVR based solutions), self-service web portals, and native mobile applications.
Adv. knowledge of Dynamics 365 CE functionalities and successful delivery of 2+ Dynamics CE implementations for high volume contact centers.
Hands-on experience with integrating Dynamics 365 CE with back-office systems (e.g., ERP) and payment gateways.
Familiarity with Agile development methodologies.
Proficient in Microsoft Office 365 suite (Teams, Word, Excel, PowerPoint) and Microsoft ADO Testing Module.
Bachelor's degree in business management or information systems.
Dynamics 365 Fundamentals (MB-910).
Microsoft Power Platform + Dynamics 365 Core (MB-200).
Power Platform App Maker Associate (PL-100).
Dynamics 365 Customer Service Functional Consultant Associate (MB-230).
Power Platform Developer Associate (PL-400)
Power Platform Functional Consultant Associate (PL-200).
Dynamics 365 + Power Platform Solution Architect Expert (PL-600).
MS Dynamics Fast Track recognized architect.
Microsoft Most Valuable Professional (MVP) recognized.

Job Tags

Long term contract, Work at office, Remote work, Shift work,

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