Job Description
We are looking to fill a Remote long-term Contract role as Dynamics Developer
Mode of Interview: Webcam/ In Person
Work Arrangement: Remote
Work Location: Remote
Shift: EST
Required Skills & Qualifications:
- 5 years of experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape
- 3 years of experience configuring Dynamics 365 Customer Service functionality including Omnichannel, Unified Routing, etc.
- Deep understanding of Dynamics 365 CE capabilities including Dynamics 365 Customer Service, including customization, configuration and user management
- Strong knowledge of Contact Center applications (e.g., Telephony & IVR based solutions), self-service web portals, and native mobile applications.
- Adv. knowledge of Dynamics 365 CE functionalities and successful delivery of 2+ Dynamics CE implementations for high volume contact centers.
- Hands-on experience with integrating Dynamics 365 CE with back-office systems (e.g., ERP) and payment gateways.
- Familiarity with Agile development methodologies.
- Proficient in Microsoft Office 365 suite (Teams, Word, Excel, PowerPoint) and Microsoft ADO Testing Module.
- Bachelor's degree in business management or information systems.
- Dynamics 365 Fundamentals (MB-910).
- Microsoft Power Platform + Dynamics 365 Core (MB-200).
- Power Platform App Maker Associate (PL-100).
- Dynamics 365 Customer Service Functional Consultant Associate (MB-230).
- Power Platform Developer Associate (PL-400)
- Power Platform Functional Consultant Associate (PL-200).
- Dynamics 365 + Power Platform Solution Architect Expert (PL-600).
- MS Dynamics Fast Track recognized architect.
- Microsoft Most Valuable Professional (MVP) recognized.
Job Tags
Long term contract, Work at office, Remote work, Shift work,