Job Description

The Customer Development Manager is responsible for supporting the development and execution of customer and channel-specific strategies that align with the broader brand and business ambitions. This role acts as a critical link between brand strategy, RGM, and customer teams to ensure sustainable growth and market leadership.

Key Responsibilities

• Strategic Sales Development

Works alongside and supports the Sr. Customer Development Manager to advance customer and channel-specific sales strategies that deliver on the brand’s strategic ambition, ensuring alignment with category priorities and long-term business goals.

• Cross-Functional Partnership

Partners with Customer Teams to:

• • Represent the brand strategy and ensure consistency in execution across all touchpoints.
  • Translate brand and category plans into actionable, customer-specific commercial plans.
• Integrated Planning

Partners with Sales Planning teams to:

• • Support the sales forecast and demand planning processes.
  • Identify and close performance gaps through targeted sales initiatives and promotional activities.
• Customer Selling Decks

Supports the creation of best-in-class customer selling decks that clearly communicate brand strategy, category insights, and tailored value propositions—enabling superior customer engagement and conversion.

• Governance and Guardrails

Ensures commercial strategies and customer plans align with corporate policies, pricing strategies, and customer guardrails to protect brand equity, margin, and long-term sustainability.

• Performance Management

Tracks and analyzes sales performance, customer KPIs, and ROI of customer programs. Uses insights to adapt strategy and tactics for continuous improvement.

Qualifications

Bachelor’s degree in Business, Marketing, or related field

3+ years of experience in sales, customer development, or brand/commercial roles within CPG or retail.

Strong analytical, leadership, and interpersonal skills.

Ability to work cross-functionally and influence across levels.

The salary range for this position is $112,000 - 168,000. Actual base salary offered to a candidate may vary based upon factors including, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance. 

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Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.

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