BDC Agent Job at Starks Ford of Queens, Jamaica, NY

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  • Starks Ford of Queens
  • Jamaica, NY

Job Description

BDC Agent – Northern Blvd Ford (Queens, NY) Full-Time | In-Store | Growth-Focused Environment Are you ready to join a fast-paced, high-performing auto group that’s redefining the customer experience? At Northern Blvd - Starks Ford of Queens, we’re looking for a motivated, detail-oriented, and experienced BDC Agent who can turn curiosity into conversation and conversation into appointments. You’ll be part of a forward-thinking team that believes in smart work, innovation, and daily accountability. This is a results-driven role where your communication skills, consistency, and energy will shape your success. What You’ll Do * Handle inbound and outbound leads through phone, text, and email. * Convert internet and phone opportunities into confirmed showroom appointments. * Maintain CRM accuracy, follow structured workflows, and stay on top of your workplan. * Collaborate daily with management to ensure seamless customer transitions. * Track and hit daily KPIs (contact %, appointment set, show, and sold). What We’re Looking For * Minimum 3 years of BDC or automotive phone experience (required). * Strong communicator — confident, natural, and customer-focused. * Reliable, organized, and thrives in a high-volume environment. * Familiar with DealerSocket, VinSolutions, or similar CRM tools. * Goal-driven, positive attitude, and team-oriented. What We Offer * Base pay + performance bonuses. * Ongoing coaching and growth under experienced leadership. * Fast-paced, structured environment with a winning culture. * Advancement opportunities across multiple rooftops in the group. Apply today and let’s see if you’ve got the drive to join one of Queens’ most dynamic Ford teams.

Job Tags

Full time,

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