Job Description

Job Responsibilities:

• Process, evaluate, and load new accounts into the company system.
• Accurately enter customer data into the centralized maintenance system.
• Maintain and update customer information.
• Update CRM system with new and existing account information.
• Manage licensing for all accounts.
• Scan and categorize documentation.
• Perform other related duties as assigned.

Skills:

• Minimum 6+ months of relevant experience.
• Proficient in Microsoft Office (Word, Excel).
• Familiarity with Salesforce or other CRM systems.
• AS400 system experience (nice to have, not required).
• Effective oral and written communication.
• Strong interpersonal and organizational skills.
• Attention to detail.
• Ability to follow and implement processes accurately and efficiently.

Education/Experience:

• High School Diploma or equivalent (assumed based on entry-level nature; please specify if different).

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